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PSS Alert Message
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The management supervision and executive functions of PSS are clearly separated in order to define responsibility and authority better. This strengthens PSS's management, speeds up decision-making and fosters a sense of
self-reliance.
Balanced Scorecard
Our Decision To You
The Balanced Scorecard is PSS's method of measuring its performance across a range of key indicators. The scorecard measures performance beyond the traditional financial indicators of profitability, asset growth, and efficiency.
The scorecard measures performance across eight key areas, which are profitability, soundness, growth, efficiency, staff commitment, member engagement, governance process, and corporate citizenship.
Profitability
The key performance indicator of profitability is the net profit after tax measured against average total assets under management.
Soundness
The key performance indicator of financial soundness is our capital adequacy ratio. The capital adequacy ratio is a measure of our capital weighed against our risk.
Growth
The key performance indicator of growth is the increase in total assets under management. Assets under management are all the financial assets under the management of the holding company, including stocks, bonds, mortgage loans, real estate, investments, policy loans, and cash.
Efficiency
The key performance indicator of efficiency is our cost to income ratio.
Staff Commitment
The key performance indicator of staff commitment is our staff satisfaction survey.
Member Engagement
The key performance indicator of member engagement is our annual member satisfaction survey.
Governance Process
The key performance indicator of governance process is the independent comparison of our processes against corporate governance best practice.